top of page

Privacy Policy

1. INTRODUCTION

This Privacy Policy describes how Soma Works Inc. (doing business as "MemoryCube") ("we," "us," or "our") collects, uses, and protects your personal information when you use our website at memorycube.io (the "Site") and our memory preservation services (the "Services").

Soma Works Inc. is a New York corporation with its principal place of business in New York.

By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

When you sign up for our Services, we collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Number of children in your household

  • Children's first names and birthdates (collected after signup)

2.2 Payment Information

Payment card information is collected and processed by our third-party payment processor, Stripe, Inc. We do not directly store your complete payment card details on our servers. Stripe's privacy policy is available at stripe.com/privacy.

2.3 Artwork and Content

We collect and store:

  • Digital photographs of children's artwork and keepsakes that you send to us

  • Any notes, stories, or descriptions you provide about the items

  • Shipping and inventory records

2.4 Automatically Collected Information

When you visit our Site, we automatically collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent on pages

  • Referring website

  • Device information

3. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

3.1 To Provide Our Services

  • Process your subscription and payments

  • Coordinate pickup or shipping of artwork

  • Store and organize your family's artwork collection

  • Create and maintain your digital collection

  • Communicate with you about your account and services

3.2 To Improve Our Services

  • Understand how users interact with our Site

  • Develop new features and improve existing ones

  • Troubleshoot technical issues

3.3 To Communicate With You

  • Send transactional emails (order confirmations, shipping updates, account information)

  • Respond to your inquiries and customer service requests

  • Send important notices about changes to our Services or policies

3.4 Legal and Safety

  • Comply with legal obligations

  • Protect our rights and property

  • Prevent fraud or abuse of our Services

4. HOW WE STORE AND PROTECT YOUR INFORMATION

4.1 Data Storage

Your information is stored in the following locations:

  • Account and signup information: Wix platform servers

  • Payment information: Stripe's secure, PCI-compliant servers

  • Artwork photographs: Google Drive (Google Workspace)

  • Physical artwork: Secure, climate-controlled storage facility

4.2 Security Measures

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4.3 Data Retention

We retain your personal information for as long as:

  • Your account is active

  • Needed to provide you with our Services

  • Required to comply with legal obligations, resolve disputes, or enforce our agreements

When you cancel your subscription, we will retain your digital collection and offer you options to retrieve physical items or have them responsibly disposed of according to your preferences.

5. HOW WE SHARE YOUR INFORMATION

We use the collected information for the following purposes:

5.1 Service Providers

We share information with third-party service providers who help us operate our business:

  • Wix: Website hosting and form management

  • Stripe: Payment processing

  • Google Workspace: Cloud storage for digital photographs

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal process (subpoena, court order, etc.)

  • Requests from government or law enforcement

  • Protection of our rights, property, or safety, or that of our users or the public

5.3 Business Transfers

If Soma Works Inc. is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Site of any such change in ownership.

6. CHILDREN'S PRIVACY

Our Services involve storing children's artwork and collecting children's names and birthdates. We do not knowingly collect personal information directly from children under 13. All information about children is provided by parents or legal guardians.

Parents have the right to:

  • Review the personal information we have collected about their children

  • Request deletion of their children's information

  • Refuse to allow further collection or use of their children's information

To exercise these rights, please contact us at hello@memorycube.io.

7. YOUR RIGHTS AND CHOICES

7.1 Access and Correction

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request a copy of your data

7.2 Deletion

You may request deletion of your personal information. Please note that we may need to retain certain information for legal or administrative purposes.

7.3 Opt-Out

You may opt out of receiving promotional communications by:

You cannot opt out of transactional or service-related communications.

7.4 Do Not Track

Our Site does not currently respond to "Do Not Track" browser signals.

8. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and share

  • Right to request deletion of your personal information

  • Right to opt-out of sale of personal information (note: we do not sell personal information)

  • Right to non-discrimination for exercising your rights

To exercise these rights, contact us at hello@memorycube.io.

9. INTERNATIONAL USERS

Our Services are operated in the United States. If you are accessing our Services from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

10. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page

  • Updating the "Last Updated" date at the top

  • Sending an email notification (for significant changes)

Your continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

12. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Soma Works Inc. (DBA MemoryCube)
Email: hello@memorycube.io
Website: memorycube.io

bottom of page